ValidToolsLab LLC ("ValidToolsLab," "we," "our," or "us") operates the website validtoolslab.com and the ValidToolsLab cloud-based laboratory validation platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
Account Information: When you create an account, we collect your name, email address, job title, laboratory name, and billing information.
Laboratory Data: We collect the laboratory validation data you upload or enter into the platform (sample values, instrument names, reagent lot numbers, etc.) solely to provide the Service.
Usage Data: We automatically collect information about how you use the Service, including log data, IP addresses, browser type, pages visited, and time spent.
Payment Information: Payment transactions are processed by Stripe, Inc. We do not store full credit card numbers on our servers.
ValidToolsLab is designed for analytical method validation, not for storing identifiable patient health information. Users should not upload Protected Health Information (PHI) as defined by HIPAA. Laboratory validation data should use sample IDs or control material identifiers rather than patient names or medical record numbers. ValidToolsLab is not a HIPAA-covered entity in the context of validation software; however, we implement industry-standard security measures to protect all data stored on our platform.
We do not sell, trade, or rent your personal information to third parties. We may share information with:
We implement industry-standard security measures including HTTPS encryption in transit, encrypted database storage, access controls, and regular security reviews. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
We retain your account data and laboratory reports for the duration of your subscription plus 3 years after account closure, to support regulatory inspection needs. You may request earlier deletion by contacting us at privacy@validtoolslab.com.
Depending on your location, you may have the right to:
To exercise these rights, contact us at privacy@validtoolslab.com.
We use session cookies necessary for authentication and platform functionality. We do not use third-party advertising cookies or tracking pixels.
The Service is intended for professional use by adults employed in clinical laboratory settings. We do not knowingly collect information from individuals under 18 years of age.
We may update this Privacy Policy from time to time. We will notify subscribers by email and post the updated policy at validtoolslab.com/privacy at least 14 days before changes take effect.
If you have questions about this Privacy Policy, please contact us: